How Automating Information Helped Kuehne + Nagel Optimize Its Contract Packaging Supply Chain

KUEHNE + NAGEL

With approximately 76,000 employees at some 1,300 locations in over 100 countries, the greater Kuehne + Nagel Group is one of the world’s leading logistics companies. Kuehne + Nagel (K+N) Netherlands, with its headquarters based in Rotterdam, employs around 3,500 logistics experts in 22 locations. Today K+N Netherlands has made Nulogy an integral part of its contract packaging solution.

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REDUCED RESPONSE TIME TO RFQS BY 50%

K+N Packaging used Nulogy
to decrease their response to time to RFQs by 50%

DECREASE RESPONSE TIMES FOR RECALLS BY 50%

Using the Nulogy Platform, K+N accelerated response time and data transparency levels for recall procedures by 50%

CHALLENGES:

Kuehne + Nagel had sites that relied on a paper-based system, which was limited by:

· Increased complexity versus digital solutions

· Responses to traceability requests that took hours, instead of minutes

· Errors from time spent manually entering data

Nulogy’s systems have switched us from a paper-based system to a full system-based process. We now have improved data accuracy and developed simplified processes that we can analyze in real-time.”
MARCO ULTZEN, VEGHEL CO-PACK SITE MANAGER
KUEHNE + NAGEL

NEEDS:

Increasing volumes and growing demands in the consumer, e-commerce and pharmaceutical markets impose ever higher requirements for effective and efficient contract packaging. In 2016, Kuehne + Nagel initially made the jump from a paper-based system to a digital solution when its first site adopted the Nulogy platform. Real-time information was a must-have in order to drive, deliver, adapt and improve workflows as well as to measure, report and raise the service quality according to the changing needs of its customers. A manual system was no longer capable of fulfilling these requirements for speed, complexity and accuracy.

RESULTS:

Kuehne + Nagel made Nulogy part of its innovative one-stop-shop contract packaging solution — KN Packaging. The modular, cloud-based solution offered by Nulogy captures real-time order, stock and production information to optimize workflows, improve service quality, increase service flexibility and streamline the whole end-to-end contract packing supply chain operation.

By adopting the Nulogy Platform, Kuehne + Nagel was able to:

· Eliminate data entry errors

· Significantly reduce time preparing orders and sharing inventory updates, tracking inventory and performing quality checks.

· Reduce response times to RFQs by 50%.

· Accelerate response times and data transparency levels for all recall procedures by 50%.

Traceability is very important for our customers. In the past, we needed hours to provide traceability to our customers on expiry dates, for example. Now, we can respond in minutes.”
EGON WALBOOMERS, NATIONAL CO-PACK MANAGER
KUEHNE + NAGEL

KUEHNE + NAGEL

REDUCED RESPONSE TIME TO RFQS BY 50%

DECREASE RESPONSE TIMES FOR RECALLS BY 50%

CHALLENGES:

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