You need to be on top of your game to serve multinational consumer packaged goods (CPG) clients and consistently turn a profit in the low-margin contract packaging business.
Contract packaging providers working with CPG clients in the healthcare space face an even stiffer challenge. Not only do they need to provide a high-quality service quickly and efficiently, they also have to be able to closely track lot numbers and expiration dates to ensure they meet regulatory standards. Canada-based Nova Pack is no stranger to this environment. For more than two decades, the contract packaging provider has been working with a host of major multinational healthcare clients.



Using PackManager, Nova Pack was able to increase operational efficiency by 10-15%


Regulatory requirements of the healthcare industry are stringent and bring traceability challenges. Until 10 years ago, Nova Pack handled its process control and tracking through an in-house solution. It did the job, but the company had big growth plans and knew it needed a more scalable system. The in-house software worked fine for one site, but it wouldn’t be as effective as Nova Pack added more locations.

“Pharma, over-the-counter and medical device products need to be labelled a certain way, IDed a certain way and tracked very closely. It’s definitely one of the more challenging quadrants in the contract packaging industry because of that regulatory overlay.”JAMES HOUGHTON – PRESIDENT


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