Case Study

Sysco

Sysco

The world’s largest food distributor digitizes FSQA operations with Nulogy at 180+ sites. Sysco selected Nulogy (formerly AuditComply) as its enterprise platform to central FSQA (Food Safety & Quality Assurance) and supplier management across its distribution, fresh produce, and specialty meat divisions. Sysco’s Specialty Meats & Seaford offers a range of high-quality, fresh and frozen meat and seafood products.

Automating Audit Process Improved Visibility & Centralized Reporting

Manual record-keeping made it challenging to quickly respond to food safety and quality issues, increasing the risk of non-compliance and potentially harming consumer health down the food supply chain. The lack of real-time data visibility and centralized reporting further hindered decision-making, making it difficult to proactively address issues and improve performance.

As a result, Sysco turned to digital solutions to streamline operations, reduce the risk of errors, ensure compliance with internal and regulatory standards, and meet the transparency needs of consumers.

 

Sysco Needed a Quality Management Solution

The Problem:

The Sysco team needed a standardized approach to automate data across 26 production facilities to draw insights, identify areas of improvement, and reduce incident response rates.

 

Goals:

In its place, Sysco wanted a new system that could provide complete real-time data visibility and reporting templates to standardize reporting and track organization-wide food safety and quality.

 

Outcomes:

Standardized Food Safety, Compliance & Quality Culture: Sysco operators have one-click access to FSQA policies, tools, and resources in a centralized location. Audit templates and workflows have been tailored for each facility.

Clear Oversight: Sysco is able to oversee multiple suppliers, operations, divisions, business unites and brands to enable enterprise-wide compliance oversight.

Streamlined Non-Conformance Workflows with Mobile & Photographic Evidence: Quality issues are identified and containment actions are executed faster. Offline iOS/Android mobile app can capture photographic evidence.

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