Case Study

Prism eLogistics

Prism eLogistics

Customer Story

Prism eLogistics

Prism eLogistics went live on Nulogy Shop Floor in less than 30 days and cut product recall reporting time by 96%, from 9 hours to 20 minutes.

IndustryCo-Packing & 3PL
SolutionNulogy Shop Floor
RegionUnited Kingdom
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About Prism

Headquartered in Basingstoke, UK, Prism eLogistics is a logistics and co-packing provider serving brands of all sizes. Across warehousing, e-commerce fulfillment, co-packing, product rework, shrink wrapping and sleeving, Prism runs complex, high-volume operations where real-time visibility and fast reporting keep supply chains moving.


The Challenge

Customer expectations outpacing paper processes

Like many co-packers, Prism faced customer expectations that were rising faster than its legacy processes could support. Brand partners expected instant traceability, real-time data and rapid reporting.

That is hard to deliver on paper and spreadsheets, especially when a recall request lands and every pallet has to be traced by hand.

“
I did a recall last week. It took 20 minutes, and about five of those were making a cup of tea. The level of detail Nulogy brings, every pallet scanned at every stage, means everything is correct.
Tom Kennedy, Business Development Manager, Prism eLogistics
The Results

Outcomes

Prism began seeing benefits immediately after going live on Shop Floor, from recall response to confidence in its own stock numbers.

96% Faster Recall Reporting

Every pallet is scanned from receipt through production to finished goods in Shop Floor, so recall reporting that took 9 hours now takes 20 minutes, and Prism is always audit-ready.

Confidence in Stockholdings

With accurate scanning at every stage, Prism’s confidence in its stock numbers went from about 20% to 100%.

Real-Time Operational Control

Managers log in remotely for live visibility into inventory, labor utilization and production performance, from anywhere.

Accurate Data That Drives Profitability

Accurate data capture shows Prism its true performance and costs by job and by shift, so it can take on more complex programs with confidence.

See Nulogy Shop Floor in Action

Talk to our team about traceability and real-time co-pack data, the way Prism eLogistics did.

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