Services
Customer Success
Services
Customer Success
Ensuring top-level service at every step
We Ensure Your Ongoing Success
Our customer success teams exist to help you grow and maximize your investment in Nulogy. We’re with you every step of the way.
About Nulogy’s customer success services
Nulogy’s in-house customer success teams are dedicated to helping you succeed with Nulogy. You will have your own dedicated Customer Success Manager who will connect you with the right resources and people to get your questions answered.
Our teams also take a proactive approach to uncovering opportunities where you can better leverage Nulogy to achieve your business outcomes.
Services Dedicated to Your Success
Nulogy’s unique courses and learning plans offer product-driven best practices to empower your team as proficient users of our solutions.
Global Support
Need help? Nulogy’s Global Support Team offers 24/7 phone and email support, as well as a one-stop helpdesk with videos and articles.
Customer Success
Nulogy’s Customer Success Team is dedicated to helping you meet your business goals by assisting with growth opportunities and new feature adoption.
Nulogy University
Nulogy’s unique courses and learning plans offer product-driven best practices to empower your team as proficient users of our solutions.
Global Support
From self-serve help articles to live agents, we’re here to ensure that you’re always running at peak performance. Our global support team has some of the highest customer satisfaction rates in the industry.
Self-Serve Helpdesk
Our HelpDesk is a one-stop online destination for hundreds of articles and videos to help you troubleshoot even the most specific issues.
Online Support
You’re just a few clicks away from issue resolution. Submit a case for a support issue directly from Nulogy, or email support@nulogy.com.
Phone Support
You’ll get a quick response by a live agent within 24 hours, ensuring your business continuity. It’s no wonder we have some of the best customer satisfaction ratings in the industry.
Nulogy University
Nulogy’s unique courses and learning plans offer product-driven best practices to empower your team as proficient users of our solutions.
Standardize Services
Eliminate inconsistent practices across lines, shifts, and sites by giving your staff access to standard operating procedures and best practices for delivering repeatable results.
Increase Productivity
Reduce downtime by training your staff to respond quickly and effectively to production-related issues. Training reduces errors and increases the satisfaction of your staff, helping boost productivity.
Stay Agile & Flexible
Build new capabilities into your service offerings by continuously adopting new functionality through our course material.