Foodservice Distribution

Every Vendor Approved. Every Lot Traceable.

Foodservice distributors work with thousands of vendors. Nulogy keeps their approvals and documents current, and links every lot you receive, repack and ship. One centralized platform for every supplier.

55%of the North American foodservice distribution market runs on Nulogy
100%supplier adoption on the Nulogy supplier portal
Retos del sector

Accountable In Both Directions

Upstream →

What You Chase

  • GFSI certificates that expire quietly
  • Insurance certificates with cancellation clauses
  • Allergen statements and specifications
  • Lot codes sent as a PDF, or a photo of one
  • Formula changes you should have approved first
YouAccountable both ways
→ Downstream

What You Owe

  • A complete, sortable file inside 24 hours
  • Proof you reviewed higher-risk suppliers twice a year
  • Quarterly mock recalls for institutional accounts
  • Country of origin and allergens, per item, per state
  • Who received the lot, before Friday ends

You answer for both ends of that chain. Neither one runs on your systems. With Nulogy, you get both sides onto the same record.

All Your Suppliers and Traceability Data in One Place.

Today the same supplier information reaches you through a portal, an email, a spreadsheet and an EDI feed, and lands in four different places. One platform holds the vendor and the lots it shipped together, so the answer is already assembled before anyone asks for it.

Today
One supplier'
Your portalEmail requestSpreadsheet templateEDI

Four channels, four copies, and no single place that says what is current.

Con Nulogy
Same supplier'One submissionValidated at upload'
QualityCategory managersChain customersAn FSMA 204 request

One record, and every lot tied to it, served to everyone who asks.

Every supplier, every document and every lot, in one place you can answer from.

Cómo funciona

Two Products. One System.

Supplier governance and lot traceability are the same data problem seen from two ends. Here they share one record, so what a supplier submits once is what a recall investigation reads.

Governing the supply base

Cumplimiento normativo de los proveedores de Nulogy

Every vendor, every document, every approval decision in one place, with the evidence attached.

Nulogy Supplier Compliance: the certification register, a certificate under review, and its linked documents

Certifications by status and expiry, with the source document and every linked record attached.

  • Supplier portalOne login for a supplier across every customer they serve on Nulogy.
  • Certification managementExpiry surfaced early enough to renew, with the follow-up already scheduled.
  • Risk tiering and approvalApproved, conditional or suspended, by site and category, visible to procurement.
  • Self-assessmentsBuild a questionnaire once, score it automatically, reuse it across the base.
  • Non-conformances and CAPAFindings, corrective actions and closure evidence on one record.
  • AI document scannerA match or mismatch verdict at upload, so a mismatch is caught before it enters the file.
Answering the 24-hour question

Nulogy: Seguimiento y localización

Built for FSMA 204, and for the customer asking the same question with a shorter deadline.

Nulogy Track and Trace: the critical tracking event register with key data elements

The critical tracking event register, filtered by event type and traceability lot code.

  • Critical tracking event registerSearchable by lot code, product, supplier or customer.
  • Key data element captureCaptured as the work happens, not reconstructed afterward.
  • Lot genealogyA finished lot decomposes back to every input lot that made it.
  • One-click FDA extractA sortable file inside the 24-hour window, without a weekend of assembly.
  • Recall triggerStart from any tracking event and reach every affected customer.
  • Traceability planA living plan documenting where the data lives and who owns it.
RecepciónLot code and source captured at the dock
'
TransformaciónParent and child lots linked when you repack
'
EnvíoData passed forward to your customer

Nulogy works alongside the ERP, WMS and quality systems you already run. Keep what works, and gain one place to answer from.

Where The Work Changes First

A supply base that keeps growing, and a team that does not. These are the three places it shows.

Onboarding without the chase

Suppliers submit through a portal against your templates, and approvals move through a defined workflow instead of an inbox. Launch dates stop waiting on paperwork.

Claimbacks, simplified

Non-conformances, corrective actions and claimbacks run in one workflow with the evidence attached. Recovery rates and repeat cost drivers become something you can show, not something you suspect.

Always audit and recall ready

Records, certificates, risk ratings and corrective action history sit in one place, and expiring documents surface before they lapse. A traceback runs across sites in minutes.

Your team moves from chasing documents to developing suppliers.

Foodservice Distribution Runs On Nulogy

We have spent two decades getting suppliers and the companies that buy from them working off the same record.

55%of the North American foodservice distribution market runs on Nulogy.
180+sites under standardized food safety, quality and supplier programs at North America's largest foodservice distributor.
100%supplier adoption on the Nulogy supplier portal. The question every buyer asks, answered.
A Proud Member Of
Asociación Internacional de Distribuidores del Sector de la Restauración Partnership for Food Traceability
FSMA 204 Readiness Exercises

Coordination Made The Difference

Most of what lands on a distributor's supplier program has little to do with FSMA 204. Where the rule does apply, the useful question is what actually worked.

FDA ran readiness exercises with 15 companies across the supply chain, including processors, distributors, retailers and restaurants. Participants used everything from invoices and bills of lading to warehouse and ERP systems, RFID tags and GS1 barcodes. The tools were not what separated them.

In at least two cases, restaurants and retailers coordinated with their suppliers ahead of the request and filed the whole chain's data inside the first 24 hours. FDA reports that this compressed what would otherwise have taken 48 to 96 hours across multiple requests into a single day and a single request.

The report also names inconsistent buyer requirements as what complicates implementation for distributors and suppliers, and concludes that greater standardization and harmonization between buyers and suppliers could meaningfully reduce it.

That is not a technology gap. Strong collaboration between supply chain partners is essential, and it has been our focus for more than 20 years.

Federal ReportTraceability Readiness Tabletop ExercisesU.S. Food and Drug Administration, Final Report, 2026. 15 companies across the supply chain.
27%captured the complete lot code source at every tracking event
40%assigned lot codes properly across every event they performed
80%had lot code data present, which is not the same as usable

Most participants answered inside 24 hours. Far fewer answered completely, and the gap sat in what arrived from upstream.

Nulogy FSMA 204 Recall Readiness Gap Analysis
FSMA 204 Resource

Recall Readiness Gap Analysis

Thirty-six statements across six areas. You score each one on what is confirmed and working today, not on what is planned, and the result shows where the gaps actually sit.

Bring us the result and we will walk through it with you.

It surfaces gaps. It does not certify compliance, and it is not legal or regulatory advice.

Preguntas

Questions We Get From Distributors

We are not working on traceability yet. Is this still relevant to us?

Yes, and it is where most distributors start. The larger share of the work is supplier qualification, document and certificate control, risk tiering and approval status, which is the program your chain customers audit and the one that stands on its own. Traceability sits on top of the same supplier records when you are ready for it.

Which critical tracking events does a distributor actually perform?

Receiving, shipping, and transformation where it applies. A distribution center that receives a Food Traceability List product records receiving data, passes shipping data forward to its customer, and creates a new traceability lot code only when it transforms product, for example by repacking or relabeling. Breaking a master case is not transformation unless the product is repacked as part of that break.

Our customers assume we handle traceability for them. Is that right?

Partly. A restaurant or retailer receiving a listed food still carries its own receiving-event obligations. You can hold records on their behalf under an arrangement, but the responsible entity has to produce the required information when it is requested. Worth confirming with your accounts rather than letting the assumption stand.

Do we have to use standardized identifiers like GTINs?

FDA does not require any particular standard. The rule is agnostic about how you identify products and locations, as long as the required data elements are present and an investigator can reach the actual lot code source without unnecessary delay. In practice, standardized identifiers are how most of the industry is doing it, and several large buyers are making them a condition of sale, so the commercial pressure is real even where the regulatory requirement is not.

What happens when a supplier will not send the data?

A non-exempt supplier is obligated to provide it, and the practical answer is that missing information prevents you from meeting your own obligations. That conversation lands better with a record of what was requested, when, and what came back. Tiering suppliers by data maturity helps too, since a vendor still working on paper needs a different path than one already sending structured data.

The compliance date moved to 2028. Why start now?

Because the work is supplier work, and supplier work is slow. Mapping events, aligning data capture, tiering a supply base and running a first mock recall is not a project you start twelve months out. And your customers' requirements were never tied to the FDA date to begin with.

Are we the importer under FSVP?

If you are the U.S. owner or consignee of an imported food at entry, then yes, you are the FSVP importer and you carry supplier verification obligations including re-evaluation on a fixed cycle. Many distributors underestimate this, and FSVP inspections are largely records reviews, which means you can fail one without anything being wrong with the food.

Profundiza más

Recursos relacionados

Producto

Cumplimiento normativo de los proveedores de Nulogy

Onboarding, documents, certifications and approval across a large supply base.


Producto

Nulogy: Seguimiento y localización

Critical tracking events, key data elements and FDA-ready records.


Centro de recursos

Recursos sobre la FSMA 204

Guidance, the Food Traceability List, and what the rule asks of each node.


Talk To Us

Bring Your Toughest Supplier Problem

We will walk it through with you and find a solution together.

  • A conversation with people who work in foodservice distribution
  • Supplier Compliance, Nulogy Track and Trace, or both
  • Where to start, and what it actually takes

See Nulogy in action