GLOBAL SUPPORT
OVERVIEW
When you need immediate issue resolution on anything related to our solutions, Nulogy’s Support Team is here to help you troubleshoot. From self-serve help articles to live agents, we’re here to ensure that you’re always running at peak performance.
LEARN WHAT OUR CUSTOMERS ARE SAYING:
HOW WE HELP:
1. SELF-SERVE HELPDESK
Our HelpDesk is a one-stop online destination that provides hundreds of articles and videos that help you troubleshoot even the most specific issues. HelpDesk contains a customized portal for each of our customers, including their standard operating procedures, workflows, and tip sheets.
2. ONLINE SUPPORT
You’re just a few clicks away from issue resolution. Submit a case for a support issue directly from Nulogy, or email support@nulogy.com
3. PHONE SUPPORT
You’ll get a live response by a live agent within 24 hours, ensuring your business continuity. It’s no wonder we have the best customer satisfaction rating in the industry.